Refund Policy

At ProAnnualBudget.com, your satisfaction is important to us. Because we sell digital products on physical USB drives, our refund policy is designed to balance customer trust with the nature of digital goods.

🔁 Refund Eligibility

You may request a refund if:

  • Your USB arrives damaged or defective

  • Your order is lost or not delivered within a reasonable time frame

  • You received the wrong item

🚫 Non-Refundable Situations

We do not offer refunds for:

  • Change of mind after purchase

  • Claims of incompatibility if the USB is used on unsupported devices

  • Non-delivery due to incorrect shipping address entered at checkout

  • Digital file content dissatisfaction after successful delivery (since digital files are easily duplicated)

📦 Replacement Policy (Instead of Refunds)

In case of physical damage, malfunction, or missing content on your USB, we are happy to offer a free replacement. Just email us with your order number and issue details.

📅 Refund Request Window

All refund or replacement requests must be submitted within 7 days of receiving your order.

📬 How to Request a Refund or Replacement

Please email us at support@proannualbudget.com with:

  • Your full name and order number

  • Description of the issue (photo of damaged item if applicable)

  • Whether you're requesting a refund or replacement

Our support team will respond within 1–2 business days.

❗ Final Note

By completing your purchase on ProAnnualBudget.com, you agree to this Refund Policy.